We have watched Social Media and had people contact us directly with questions on Tiaki Wai(Metro Water) and how it will be working. Tiaki Wai will be taking over from Wellington Water as of the 1^st July 2026.  There seems to be a lot of confusion and unanswered questions which people want to know.  It pains us to have so many wanting some sort of answers to their questions. So we are trying to do the best we can to provide information and answers as we know it.

We have read most of the documents available on the water transfer to Tiaki Wai and have put together some answers from what we have read.

We certainly don’t have the depth of documents that councils do, so if you want further information or clarification we suggest contacting an elected member from council.

https://www.nzempowered.com/post/water-questions-and-answers

Here is the questions we have started with

1. What are the Potential Charges from Tiaki Wai?
2. Where does the indicative $7 a day come from? Surely this isn’t right
3. How will Rates Rebates be affected by water/waste and stormwater being handed over to Tiaki Wai?
4. Will my Rates go down when water is handed over?
5. Implications for Renters/Landlords
6. Replacing the Seaview Wastepipe
7. When will the water meters be added and when will volumetric charging come in?
8. How will this work if I have a disability that requires extra water?
9. How will this work on a pension or low income?
10. Will there be rebates for those on low incomes?
11. What if I collect my own water
12. What about all the Water Loss?
13. Who will pay for Moa Point?
14. How would those households who already have meters installed on their property be charged?

NZ Empowered – www.nzempowered.com

A “thank you” to NZ Empowered for sending this letter to The Upper Hutt Connection.

16/02/26